Red, White and Blue Electrolysis Chemistry Demonstration

Here is a perfect electrochemistry chem demo for the 4th of July or other patriotic holiday. Use salt bridges to connect three beakers of liquids (clear, red, clear). Apply a voltage and watch the solutions turn red, white and blue. Patriotic Colors Electrolysis Demo Materials 500 mL 1M potassium nitrate, KNO3 (make this)1 mL thymolphthalein indicator solution (make this)2 mL phenolphthalein solutionapproximately 2 mL 0.1M sodium hydroxide, NaOH (make this)approximately 1 mL 0.1M sulfuric acid, H2SO4 (make this)3 250-mL beakers3 8-mm x 200-mm carbon rods25-cm uninsulated 14-ga copper wire10-cm rubber tubing, approximately 5-mm outside diameter#6 rubber stopper, 1-hole2 U-tubes, 100-mm, 13-mm outside diameter4 cotton balls3 20-cm glass stirring rodsadjustable DC power supply that can produc 1 amp at 10 volts (e.g., automotive battery charger)clip leads Prepare the Red, White, and Blue Demonstration Pour 150 mL of 1.0M KNO3 into each of the three beakers.Line the beakers up in a row. Place a carbon electrode in each beaker.Wrap one end of the copper wire around one the carbon electrodes at the end of the row. Slip rubber tubing over the copper wire to cover the exposed wire that will be between the electrodes. Wrap the other end of the copper wire around the third carbon electrode, at the end of the row of beakers. Skip the center carbon rod and be sure no exposed copper touches it.Fill the two U-tubes with 1M KNO3 solution. Plug the ends of each tube with cotton balls. Invert one of the U-tubes and hang it over the rim of the left and center beaker. The arms of the U-tube should be immersed in the liquid. Repeat the procedure with the second U-tube and the center and right beakers. There should not be an air bubble in either U-tube. If there is, remove the tube and re-fill it with KNO3 solution.Place a glass stirring rod in each beaker.Make certain the power supply is off and t hen connect the positive () terminal to the central carbon electrode and the negative (-) terminal to one of the outer carbon electrodes.Add 1 mL of thymolphthalein solution to the beaker on the right and 1 mL of phenolphthalein indicator to each of the other two beakers.Add 1 mL of 0.1M NaOH solution to the middle beaker. Stir the contents of each beaker. From left to right, the solutions should be: clear, red, clear.These solutions may be stored in sealed containers and may be re-used to repeat the demonstration. If the colors become faint, more indicator solution may be added. Perform the Demonstration Turn on the power supply. Adjust it to 10 volts.Wait 15 minutes. Turn off the power supply and stir each solution.At this point, the solutions should now appear red, colorless and blue. You may wish to place a white sheet of paper or posterboard behind the beakers to display the colors. Also, this makes the center beaker appear white.You can return the solutions to their original colors by reversing the connections to the power supply adjusting it to 10 volts, and allowing 20 minutes before turning off the power and stirring the solutions.Another way to return the solutions to their original colors is to add 0.1 M H2SO4 to the beakers on the end until the liquids turn colorless. Add 0.1 M NaOH to the middle beaker until the liquid turns from clear to red. Disposal When the demonstration is complete, the solutions may be rinsed down the drain with water. How It Works The chemical reaction in this demonstration is simple electrolysis of water: The color change is a result of the pH shift accompanying electrolysis acting on the pH indicators, which were selected to produce the desired colors. The anode is located in the center beaker, where water is oxidized to produce oxygen gas. Hydrogen ions are produced, decreasing the pH. 2 H2O(l) → O2(g) 4 H(aq) 4 e- Cathodes are located on either side of the anode. In these beakers, water is reduced to form hydrogen gas: 4 H2O(l) 4 e- → 2 H2(g) 4 OH-(aq) The reaction produces hydroxide ions, which increase the pH. Other Patriotic Chem Demos Red, White and Blue Density ColumnColored Fireworks DemonstrationFireworks in a Glass - Safe Demo for Kids References B. Z. Shakhashiri, 1992, Chemical Demonstrations: A Handbook for Teachers of Chemistry, vol. 4, pp. 170-173.R. C. Weast, Ed., CRC Handbook of Chemistry and Physics, 66th ed., p. D-148, CRC Press: Boca Raton, FL (1985).

Think and Grow Rich by Napoleon Hill - 1047 Words

Executive Summary: â€Å"Think and Grow Rich,† by Napoleon Hill In the book â€Å"Think and Grow Rich,† the author, Napoleon Hill, provides a set of principles that he calls the key to financial success. The idea at the center of these principles is that one becomes what he or she frequently thinks about, in this case success (i.e. rich). Hill lays out a method he created to translate one’s thoughts into reality, creating an insatiable hunger and drive within an individual to succeed. Using the examples of his son and some of America’s legendary iconic business leaders, of which Hill studied and interviewed, including Edwin C. Barnes, he demonstrates that anything one puts his or her mind to can be produced and conceived. â€Å"†¦[All] who have†¦show more content†¦Using his son as another example, Hill shows that even what may seem impossible is attainable and did not let any negative stand in the way of his goal. His son was born with no p hysical ears, even though the doctor said the contrary, Hill did not want accept the fact that his son was deaf. Hill was determined that his son would hear and speak, and wanted to implant in his son the same burning desire at an early age. Every day, Hill repeatedly told himself that he would not accept his son as a deaf mute. Even though his son had a slight capacity to hear, Hill knew that he could develop a greater hearing capacity. Using what his father taught him, at a young age, he used his affliction to his advantage to earn money selling newspapers. He was able to receive extra money from people because of he was handicapped. As he grew older, his son applied the same principles to his lifelong desire to hear, which became reality after going through trial and error of hearing devices, finally stumbling upon one that worked. Both Hill and his son stayed optimistic and did not accept defeat. Through constant thought of wanting to succeed, even with afflictions that were la ter turned into assets, was how which the goal of hearing, speaking and ultimate being rich were obtained. This book includes many additional principles, but it is said that each has an underlying secret which makes the reader more active, trying to study theShow MoreRelatedEssay about Think and Grow Rich by Napoleon Hill1531 Words   |  7 Pagesdown to choosing a book from the choices provided, I just had to select Think Grow Rich by Napoleon Hill. This is a great book to read if you are having financial trouble in your life or if you are just need some motivation to get you going in the right path. Napoleon Hill is a acclaimed author who teaches you in this book the 13 success principles used by the great success stories of the early 20th-century. Napoleon Hill interviewed with William Wrigley, Alexander Graham Bell, Andrew CarnegieRead MoreEssay about Pursuing Life Goals1263 Words   |  6 Pagesseemed unrealistic. So how does someone take a leap of faith, and trust that the dots will connect? I believe the answer to this question presents itself through tools like personality tests, and philosophies like those put for in the book Think and Grow Rich, and video The Secret. I found the Meyer-Briggs personality test gave me a better understanding of myself, and a glimpse into how others may perceive me. The Meyers Briggs classified me as an ENTP (Extraverted, Intuitive, Thinking, Perceptive)Read MoreEssay on Think Grow Rich1262 Words   |  6 PagesJanuary 24, 2011 Think Grow Rich Most people in today’s society define success as someone who makes a lot of money or has done something important to help form today’s society. People such as Bill Gates or Donald Trump are considered successful because they have lots of money. Even actors whose lives are wrecked and destroyed are considered successful because of the money they have. Others, like Thomas Edison, are considered successful because of accomplishments they achieved in their livesRead MoreHill Is The Most Critical Of All1123 Words   |  5 PagesOf the majority of the standards of Think and Grow Rich!, the rule of Desire is probably the most critical of all. Hence, Hill has set it at the earliest reference point of his book.To comprehend what Hill implies by Desire, it is vital to overlook all meanings of thoughtful envisioning that the word may hold. Slope s Desire is not about wishing, as wishes might work out as expected, as a rule by the activity of some outside operator. It s about nee ding. Just when a man or lady genuinely needsRead MoreDeveloping A Habit Of Saving Money By Charles Fitzgerald Butler Essay818 Words   |  4 PagesDelicious Share this article on Digg Share this article on Reddit Share this article on Pinterest Expert Author Charles Fitzgerald Butler Are You Saving Money? Developing a habit of saving money requires self-control and self-discipline. If you don t think it is important just try to get a mortgage or car loan and see how well you do. According to the Huffington Post 50% of Americans have less than $500 in their savings account. How can this be when we are one of the richest countries on earth? If youRead MoreYour Thinking : Elevate Your Life Essay940 Words   |  4 Pagesway you think. It sounds simple right? Wrong, it is not simple to change the way you have thought for decades. It doesn t just happen, it requires discipline. If it were easy everyone would do it. Look at the people around you, at the grocery stores, in the malls, at your child s school, on your job, 95% of the population never get to the level of elevated thinking that you are about to embark on. Elevating your thoughts in an investment in yourself. It takes time and often money; I think you areRead MoreTeam Dynamics: Conflict Prevention Strategies1260 Words   |  6 Pagesto achieve a common group goal (p. 310). With the guidance and counseling of over 500 wealthy Americans in the development of his theory of success, Hill (1934) states that one of the most powerful tools in modern day man s arsenal is the collaboration of minds for a common goal. To reiterate the two heads are better than one declaration, Hill goes on to make this comparison, A group of brains coordinated (or connected)Â…, will provide more thought-energy than a single brain, just as a group ofRead MoreCover Letter for the Nielsen Company703 Words   |  3 PagesGreetings Mr. Frankie Long, Author Napoleon Hill, wrote, â€Å"Persistence is insurance against failure† in his 1937 publication Think And Grow Rich. Perhaps a person’s success depends primarily on his or her lifelong capacity to sustain their own persistent efforts in the face of such merciless resistance bound to the various ambushing challenges and sudden high-stakes circumstances of life we often find ourselves. With a refreshed perspective, clarity reveals our most profitable business pioneersRead MoreA Interview On Larry Page Essay1676 Words   |  7 PagesTomorrow, which shows that people back then had acknowledged the importance and usefulness that Google had to offer to the world. One of his latest feats and accomplishments that his company, Google, managed to do was buy Youtube. In 2006, Google was so rich and successful that they managed to buy one of the top companies in the world, Youtube, for 1.6 billion dollars in stock. This will also eventually turn around and continue to make p rofit for Google. Page’s most recent accomplishment, although notRead MoreWhy Do You Buy Your First Rental Property?1741 Words   |  7 PagesYOURSELF FIRST! Start by setting up an automatic deposit on the same day that you get paid and put a set amount of money away from your chequing account to a separate investment account. This is a good habit to have because this tricks your mind to think that you have no money when you look at your chequing account. In addition, if your savings account is directly connected to your debit card. Contact your bank and disable it so that you’re not able to select â€Å"Savings† if you pay with your debit card

Thoughts on Love Dating and Marriage Free Essays

There are many different thoughts about dating, love and marriage. I had the pleasure of interviewing six co-workers from different lifestyle regarding their views on these matters. I will compare their thoughts with the theories of love and attachment. We will write a custom essay sample on Thoughts on Love Dating and Marriage or any similar topic only for you Order Now The social science theories that help us understand the components and processes of love include attachment theory, Reiss’s wheel theory of love, Sternberg’s triangular theory of love, Lee’s research on the styles of loving, and exchange theories. Many people perceive marriage as an important occasion in their lives, while others take marriage for granted and not that serious. Do people just hate each other after a while? What happens when the vows are in place, do people get too relax into their real selves? Or is it just unrealistic today? Dan a Gay Caucasian 43 yr. old male feels that marriage is fading away. He doesn’t know if people understand what they are entering into, rather it is love or lust. Dan feels that these idealistic dreams often sweep people off of their feet and then in a few years or less – Reality Hits – Ouch! Marriage is no longer a bringing together of a family, business or wealth. † It is actually based on this strange concept called love and with the concept of family to some people. Families are not the stable, strong and the dominant group that is shaping the young. â€Å"Families are unstable and weak however bonds are weaker. † As far as Gay marriages goes Dan fee ls that it should be legal and that it should not be called or treated and different than a marriage. Even though the church doesn’t rule the populace anymore Dan feels that marriage should be a legal coupling and not a religious coupling. Then he yelled â€Å"WHY DON’T PEOPLE STOP SAYING MARRIAGE IS SOME SACRED INSTITUTION THAT CANNOT BE DARKENED BY THE EVIL GAYS. WITH THE DIVORCE RATE THAT WE HAVE, the agreement that marriage is some sacred institution just rings hollow. Dan feels that an arranged marriage seems to last longer than marriage of choice and that people seem to grow to love each other that are put together by religion or family. However he will never support the mandating of an arranged marriage. Dan was heartbroken over premarital sex due to people not being responsible and protecting themselves. It saddened him to think about the many unwanted babies and the quantity of single mothers that we have in the economy today. These children and mothers are really being robbed of the American Dream. Dan believes that some people can find love on the internet the same way that his mom found her soul mate there. He believes that everyone should be happy. Next I interviewed three Caucasian women, Marcie a29yr old woman divorced once and remarried again with one child by the second marriage. Nikki, divorce twice and she is single mother of two with one child that diagnosed as being autistic. Then there is Kaitlyn a 22yr old white bisexual lady. Even though these women came from different beliefs and lifestyles their opinions on these issues were pretty much the same. They believe that choosing a lover, a husband and a partner is based on one’s personality and the way that they were raised. All three believes that people should live together before getting married. Nikki and Marcie do not believe in open marriages and feels that an open marriage allows each other to cheat and be with someone else. Kaitlyn on the other hand feel that an individual can love more than one person. She is all for open marriages. It’s funny, but all three women have found their recent husband or lover on the internet. They seem to be happy and would recommend internet dating to their friends. Marcie and Kaitlyn believe in premarital sex while Nikki is still deep-rooted by some of her family beliefs which are not to have sex until married. As you can see love is beyond constraints in these women lives. Last but not least there is Craig and Shon. Craig is a 52yr old Caucasian male and Shon is a 40year old African American. Both men were married and are now divorce with children in their twenties. Soon these men will be moving in with their girlfriend of three years. Even though open marriages are not for them, Craig believes in â€Å"What floats your boat. † While Shon showed a little jealously about the situation. He feels that people should not play with emotions because when he is with someone he is with that person. In these men lives, they believe that marriage is the act of a physical union. They have free choice over arranged marriages even if cultural differences play a role in certain marriages. They support two people who have a bond to be able to have their marriage recognized by the state and church. In their eyes Gay marriages is a civil rights movement and have no complaints about a person who wants to stay single. It’s your choice and whatever floats your boat. Just live life and be happy. Even though I have not talked about the theories one on one in this report one can see that all theories applied to every person that was interviewed. However I will explain each theory the way that our text clarified it. Attachment theory proposes that our primary motivation in life is to be connected with other people because this is the only true security we will ever have. The Attachment theory comes in three different styles. * Secure style: I find it easy to get close to others and am comfortable depending on them and having them depends on me. I don’t often worry about being abandoned or about someone get-ting too close to me. * Avoidant style: I am somewhat uncomfortable being close to others; I find it difficult to trust them completely and to depend on them. I am nervous when anyone gets too close and when lovers want me to be more intimate than I feel comfortable being. Anxious/ ambivalent style: Others are reluctant to get as close as I would like. I often worry that my partner doesn’t really love me or won’t want to stay with me. I want to merge completely with another person, and this desire sometimes scares people away. Sternberg’s Triangular Theory of Love According to Sternberg, the mix of intimacy, passion, and commitment can vary from one relation-ship to another. Relationships thus range from nonlove, in which all three components are absent, to consummate love, in which all the elements are present. Intimacy encompasses feelings of closeness, connectedness, and bonding. * Passion leads to romance, physical attraction, and sexual consummation. * Decision/ commitment have a short- and a long-term dimension. In the short term, partners make a decision to love each other; in the long term, they make a commitment to maintain that love over time. Lee’s Styles of Loving According to Lee, there are six basic styles of loving: Eros, mania, ludus, storge, agape, and pragma, all of which overlap and may vary in intensity * Eros means love of beauty. Because it is also characterized by powerful physical attraction, eros epitomizes â€Å"love at first sight. † This is the kind of love, often described in romance novels, in which the lovers experience palpitations, light-headedness, and intense emotional desire. Erotic lovers want to know everything about each other— what she or he dreamed about last night and what happened on the way to work today. They often like to wear matching T- shirts and matching colors, to order the same foods when dining out, and to be identified with each other as totally as possible. MANIA Characterized by obsessiveness, jealousy, possessiveness, and intense dependency, mania may be expressed as anxiety, sleeplessness, and loss of appetite, headaches, and even suicide because of real or imagined rejection by the desired person. Manic lovers are consumed by thoughts of their beloved and have an insatiable need for attention and signs of affection. Mania is often associated with low self- es teem and a poor self- concept. As a result, manic people typically are not attractive to individuals who have a strong self- concept and high self- esteem. LUDUS is carefree and casual love that is considered â€Å"fun and games. † Ludic lovers often have several partners at one time and are not possessive or jealous, primarily because they don’t want their lovers to become dependent on them. Ludic lovers have sex for fun, not emotional rapport. In their sexual encounters, they are typically self- centered and may be exploitative because they do not want commitment, which they consider â€Å"scary. † * STORGE is a slow-burning, peaceful, and affectionate love that comes with the passage of time and the enjoyment of shared activities. Storgic relationships lack the ecstatic highs and lows that characterize some other styles. Sociologist Ira Reiss and his associates proposed a â€Å"wheel theory† of love that generated much research for several decades. Reiss described four stages of love: rapport, self- revelation, mutual dependency, and personality need fulfillment. In the first stage, partners establish rapport based on cultural backgrounds with similar upbringing, social class, religion, and educational level. Without this rapport, according to Reiss, would- be lovers do not have enough in common to establish an initial interest. In the second stage, self- revelation brings the couple closer together. Because each person feels more at ease in the relationship, she or he is more likely to discuss hopes, desires, fears, and ambitions and to engage in sexual activities. In the third stage, as the couple becomes more intimate, the partners’ mutual dependency in-creases: They exchange ideas, jokes, and sexual desires. In the fourth and final stage, the couple experiences personality need fulfillment. The partners confide in each other, make mutual decisions, support each other’s ambitions, and bolster each other’s self- confidence. Like spokes on a wheel, these stages can turn many times that is, they can be repeated. For example, partners build some rapport, and then reveal bits of them, then build more rapport, then begin to exchange ideas, and so on. The spokes may keep turning to produce a deep and lasting relationship. Or, during a fleeting romance, the wheel may stop after a few turns. Information taken from Marriages Families: Changes, Choices, and Constraints, Seventh Edition by Nijole V. Benokraitis My personal interviews with Nikki, Dan, Craig, Shon, Marcie and Kaitlyn. How to cite Thoughts on Love Dating and Marriage, Papers

Liberal Education vs Technology Essay Example For Students

Liberal Education vs Technology Essay Education is one of the most important tools that a society can possess. The right implementation of this tool is one of the greatest ways of assuring the quality of life within a society. Our society will suffer significantly, with the loss of arts and humanities in our educational system, because we will loose many valuable aspects of our society. Our society will be technology driven, which will in turn lead to no social interaction, traditional culture will be lost, and millions will be without jobs. Traditional liberal arts (often defined effectively just as the humanities, arts and perhaps social sciences) remain the preferred course of study best suited for preparing individuals for rich and successful personal lives. Personal responsibility, accountability, and integrity are essential virtues, required for a civil society to function. As such, they are key components of a liberal education. Not having Liberal education in our educational system will be a great loss. This world is going to be nothing more than a technology driven world, which will lead to absolutely no social interaction at all. Already gearing toward this, one of the Presidents, top 10 goals for the educational system, is to have every classroom connected to the Internet and to have each student technologically literate by the year 2001. This will soon lead to everyone communicating through the computer by e-mail, and chat rooms, thus loosing all face-to-face interactions. We can already see this starting to happen in todays society. I know that Im a victim of it, while at work, I chat with my friends over the new chat messengers, because it is easier to type how you are feeling then to say it, plus you can chat while you are doing other things, like working. If everyone is like me and would rather have convenience they will start using this as their way of communicating as well. At least I know what it will outcome will be and I think the world will be a huge devastation without social interaction. Without social interaction, people would not know how to communicate with each other and social traits would be lost. There is no better medicine for the disease of cultural bias and ethnocentricity than interaction with others. The lack of physical interaction, which would be associated with a virtual education, might have some unforeseen negative effects on the student. Students as well as people will have no problem solving skills, people skills and communication problems because computers will now do it for us. Liberal education teaches students how to broaden their minds and expand their engagement with society. Without it, we will have no personal development nor will we have any successful contributions to society. Without liberal education, people will have no sense of culture nor will they understand any other cultures and maybe not even their own. According to Leo Strauss, Liberal education is education in culture or toward culture. Culture shapes our experience by providing us with a way of understanding the world. With lack of culture, people will not go to different parts of the world to explore or enjoy. People will not even think twice about their heritage or background of their family members either because they are too involved in technology or simply because they dont care. Children might only hear stories or tales from elders about their culture, but the majority of us will be left in ignorance. Culture is an integral part of ones behavior, without it who knows what forms of behavior one will possess. Understanding culture helps us understanding how the physical world around us functions, without it we will be lost. .u663b4f6432e38fef08d80c127df9d28d , .u663b4f6432e38fef08d80c127df9d28d .postImageUrl , .u663b4f6432e38fef08d80c127df9d28d .centered-text-area { min-height: 80px; position: relative; } .u663b4f6432e38fef08d80c127df9d28d , .u663b4f6432e38fef08d80c127df9d28d:hover , .u663b4f6432e38fef08d80c127df9d28d:visited , .u663b4f6432e38fef08d80c127df9d28d:active { border:0!important; } .u663b4f6432e38fef08d80c127df9d28d .clearfix:after { content: ""; display: table; clear: both; } .u663b4f6432e38fef08d80c127df9d28d { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u663b4f6432e38fef08d80c127df9d28d:active , .u663b4f6432e38fef08d80c127df9d28d:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u663b4f6432e38fef08d80c127df9d28d .centered-text-area { width: 100%; position: relative ; } .u663b4f6432e38fef08d80c127df9d28d .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u663b4f6432e38fef08d80c127df9d28d .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u663b4f6432e38fef08d80c127df9d28d .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u663b4f6432e38fef08d80c127df9d28d:hover .ctaButton { background-color: #34495E!important; } .u663b4f6432e38fef08d80c127df9d28d .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u663b4f6432e38fef08d80c127df9d28d .u663b4f6432e38fef08d80c127df9d28d-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u663b4f6432e38fef08d80c127df9d28d:after { content: ""; display: block; clear: both; } READ: Photograph Analysis Essay Example Andy Warhol Employers already report that too many students are leaving our educational system unprepared for working with different cultures within their environment. Attempts to make sense of the world through observation, interpretation, and explanation, that may or not be accurate, but when accepted by a wide group of people, it becomes part of culture. With this new generation of well-educated individuals with no liberal education, comes the loss of jobs. These effects would be devastating. Since there will be no learning of arts and humanities, there will be no need for teachers .

Assisted Suicide Essays

Assisted Suicide Essays Assisted Suicide Paper Assisted Suicide Paper Assisted suicide   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   It is uncommon today to hear people campaign for or against assisted suicide on televisions and in streets.   Those supporting this act argue that a person, who is terminally ill and in severe pain, may decide that death is a better option.   They also propose that these people have their freedom of choice and should be left to determine their destiny and therefore it is important that the society respects their wish.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Assisted suicide can be defined as the fight for the right to die. Patients are administered drugs by their physicians to end their own lives.   Assisted suicide is related to Euthanasia which comes from the Geek language; eu which means ‘good’ and Thanatos which means ‘death’. It is the termination of person’s life with request from the person who wishes to commit suicide.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Euthanasia can be classified as under passive, active, physician assisted suicide and the involuntary euthanasia.   Active euthanasia can be described as causing death to a person by use of direct actions as requested by them. Physician assisted suicide on the other hand refers   to the practice of supplying information to the patient from the physician.   For instance, a physician may offer an overdose prescription to patients.   The killing of a person without their consent refers to involuntary euthanasia.   This is commonly done to patients in a vegetative state whose recovery is not possible (Robert, 1997). The whole idea of this seems to be that we are giving the doctors the right to kill. If someone wants to die, should they be forced to stay alive I experienced this with my mother-in law. She was very ill for many years but was really afraid of dying; people would always ask if she wanted to die. Now, the question always comes up, Should People be forced to stay alive I believe the answer is No; they shouldnt. By keeping a patient alive who doesnt want to live anymore can be viewed as a cruel and inhumane act. Looking at it from a religion point, most of them tell you to live life as you wish. So with Euthanasia philosophy is most likely, life centered on you and about life after death. The main purpose for pro-Euthanasia I would think is the case of Freedom of Choice. If a person really wants their life ended that badly, then they can choose to do so, but the case is actually making legal the right for a doctor to do so first, because in their constitutional mind, they d o whatever it takes to save a patients life. But even after all the facts and all the standards for making Euthanasia a concept of this nation, there is still the argument of why Euthanasia has to be stopped. Euthanasia is the intentional killing by act or non-act of a self-depended human being for his or her benefit and by their request. The key word in that statement is, Benefit. Is this really a beneficial act and does it help our society I donâ„ ¢t believe that it does help society at all. Looking at what I have written so far, sure, there are some reasons for either side to have the upper hand. But the fact of the matter is that the practice of euthanasia is one of the worst things that can happen in our nation. PHYSICIAN ASSISTED SUICIDE 5 Many things affect this situation and show how horrible of a situation it really is, with things such as government, religion, politics, morals and common sense. For starters, the public has a huge role and say as to how this Euthanasia situation is. A substantial size of todays population feels that it is our democratic right, as individuals, to choose whether it is right or not to terminate someones life. This is not seen as murder by this portion of the population. But the stronger side says that it is Gods call to determine when one of his creationsâ„ ¢ time is over, and that we as human beings are in no position to play God. By having doctors perform the act, they override the divine function and interfere with Godsâ„ ¢ plan. With these religious concerns out there, a lot of controversy can start on the subject. Speaking on the topic of religion and Euthanasia, this subject also gets involved with Religious politics. According to a 2004 Gallup Poll, 53% of Americans think that Euthanasia is morally acceptable, while 41% of society feels that it is wrong. Questioning some of those who attend religious services nearly every week, only 33% regarded Euthanasia acceptable, which makes it a 20% difference. Evaluating these statistics from Gallup, its easy to see that religion plays a huge position in the deciding factors of what Euthanasia is in society. Since religion itself is concerned with issues of meaning and morality, life and death, its not surprising that, for many people, religious beliefs are the main basis for their opinions. PHYSICIAN ASSISTED SUICIDE 6 There are still many different kinds of issues which make the Euthanasia debate keep stirring up our society. Euthanasia comes from the Greek word for easy death and is formally called mercy killing. There are four different types of Euthanasia: Active, Passive, Voluntary, and Positive. Voluntary involves a request by the dying person or their legal guardian. Passive Euthanasia is doing nothing to prevent death or letting someone die, also known as DNR or do not resuscitate. Active Euthanasia involves giving a lethal dose of toxins to cause death, and Positive involves taking deliberate action to cause death. As seen, there are many different ways of going about the situation of killing someone through Euthanasia. Seeing these methods, we know that there is some consent to whether the patient can choose to die and such, but its all about whether the doctor should be allowed to perform the act. In this case, itâ„ ¢s known as assisted suicide or simply helping someone d ie. All in all, its highly unethical for a doctor to participate in such an activity and help someone die when they should by all means be trying to save their life. The most popular opinion of Euthanasia is that this is an emergency exit for people, and if they have nowhere to turn in their time of need, this is their choice. Euthanasia is not going to be for just the terminally ill. PHYSICIAN ASSISTED SUICIDE 7 There are two problems with this: the true definition of terminal and the changes that have already taken place to extend Euthanasia to those who are not completely terminal. Murad Jack Kevorkian, who spoke at the 1992 National Press Club, stated that terminal illness was, any disease that curtails life for even a day Looking at this statement, I think itâ„ ¢s very hard to break down the pain versus time of life to one daysâ„ ¢ pain (Smith 2010). Some laws define the word terminal as relatively short time, and there is also death expected in six months or less, which is also called hospice. With the situation of diagnosing time of life, it seems impossible to tell when someone really is leaving the Earth, such as, if someones supposed to go in a year or so, usually, they last for more like a couple years or more. The resilience of people these days beats a lot more odds than they ever have. Nowadays, Euthanasia activists have dropped terminal condition to other names such as hopelessly ill, incurably ill, or meaningless life (Smith, 2010). An article in the journal, Suicide and Life-Threatening Behavior, described assisted suicide guidelines for those with a hopeless condition. Hopeless condition was defined to include severe physical or psychological pain, terminal illness, or deterioration, physical or mental debilitation or a quality of life that is no longer acceptable to that individual. That means just about anybody who has a suicidal impulse (David, 1995). If we use that fact, saying that anybody with a suicidal impulse is worth giving up is unjust to the individual. We should be helping the people that are going through the hard times and not push them to go and take their own life. PHYSICIAN ASSISTED SUICIDE 8 That is what they are basically told to do when euthanasia is given as an option. Most of the people that are even considering taking their life arent even all the way sain in the head as it is because of how much theyve already been going through. If the definition of terminal has changed this much, then just think how much its going to keep changing. It wouldnt be surprising if terminal illness was considered eventually viewed as something as simple as a bad case of pneumonia. As the definition of sickness keeps getting looser and looser, the more and more doctors are planning on making profits on this money scandal using Euthanasia (David, 1995). Wesley J. Smith, senior fellow at the Discovery Institute, states, physician-assisted suicide, if it became widespread, could become a profit-enhancing tool for big HMOs.drugs used in assisted suicide cost only about $40, but that it could take $40,000 to treat a patient properly so that they dont want the choice of assisted sui cide. This shown is easily a means of cost containment. In the United States, thousands of people have no medical insurance; studies have shown that the poor and minorities generally are not given access to available pain control, and managed-care facilities are offering physicians cash bonuses if they dont provide care for patients (David, 1995). I really donâ„ ¢t think the public will all too happy with this. It would be like refusing someone care after they are hurt. With greater and greater emphasis being placed on managed care, many doctors are at financial risk when they provide treatment for their patients. PHYSICIAN ASSISTED SUICIDE 9 Legalized euthanasia raises many issues for the medical community. For example if a seriously ill or disabled person chooses to die rather than receive long-term care this will definitely impact the financial security and future of many medical professionals. When they are no longer able to provide long term care to these patients who normally would live at a medical facility for years. By taking that option away by offering euthanasia, you impact the financial aspect of the medical fields by possibly millions of dollars. If euthanasia does get legalized, and choosing death is ok and the doctor is allowed to perform this, then doctors are going to try and convince everyone not do take this route. Since this is going benefit them and have them profit off of it, then of course theyâ„ ¢re going to do anything they can to argue why they shouldnt be living the life they are living and will probably even stretch a lot of the truth about the current condition they would be in. As Leon Kass, M.D., Ph.D. said, The prohibition against killing patients stands as the first promise of self-restraint sworn to in the Hippocratic Oath, as medicines primary taboo: I will neither give a deadly drug to anybody if asked for it, nor will I make a suggestion to this effect As much as Euthanasia supporters will say, Euthanasia will not only be voluntary to the public (David, 1995). For this fact, psychological and emotional pressures can stand in the way and if theyre saying that its basically the same situation by choosing life or death, then the patient would feel guilt and want death (David, 1995). In the state of mind that one of these people will be in can determine wether or not they go though with it. PHYSICIAN ASSISTED SUICIDE 10 References: 1. Koukl, G. (1998). Religion and euthanasia. Retrieved from str.org/site/News2page=NewsArticleid=5235 2. Stevens, L. (1998). Suicide: a civil right. Retrieved from antipsychiatry.org/suicide.htm 3. Smith, W. (2010, June 21). Jack kevorkian admits to committing second murder on larry king. Retrieved from firstthings.com/blogs/secondhandsmoke/2010/06/21/jack-kevorkian-admits-to-committing-second-murder-on-larry-king/ 4. David, B. (1995). Risk factors for adolescent suicide and suicidal behavior: mental and substance abuse disorders, family environmental factors, and life stress. . Retrieved from http://psycnet.apa.org/fa=main.doiLandinguid=1996-17409-001

Free Essays on Hair

Response to Hair I think Marcia Aldrich’s essay â€Å"Hair† is an interesting interpretation of the different personalities she encounters in her life. She bases her story around her mother’s obsession with her hairstyle. She makes sure to point out that her mother’s weekly appointment to get her hair done is a ritual. I think this is a good representation of the life her mother leads. Maybe since she got married she feels like she doesn’t have control over much anymore and has taken a more submissive position as â€Å"wife.† Therefore she feels that she needs to control the things she can have control over. That’s why she religiously does her own hair and also feels the need to control Marcia’s hair. The oldest sister seems like she is very laid back. She makes the statement, â€Å"it’s immature to never stop thinking about your hair.† I think this is a good indication that her sister feels comfortable with herself and doesn’t worry about looks or needing to have control in her life. It’s ironic because she makes this statement towards her mother. Perhaps this shows the change in women’s attitudes and roles over time. The middle sister shows a less secure side than that of her older sister. She is constantly changing her look. Maybe this is because she was the middle child and she feels like it will help her get more attention and standout from the other two. Marcia is the one who seems to stick out the most of all the women. She never really takes a stand on how she feels about hairstyles. Therefore it is interesting to see how she reacts to the different positions her sisters and mother take on the issue. It isn’t until the end when she meets Rhonda that you see her start to realize that hair doesn’t make the person. You will always be the same person no matter what your hairstyle looks like and I think this is a good point to end the essay with.... Free Essays on Hair Free Essays on Hair Response to Hair I think Marcia Aldrich’s essay â€Å"Hair† is an interesting interpretation of the different personalities she encounters in her life. She bases her story around her mother’s obsession with her hairstyle. She makes sure to point out that her mother’s weekly appointment to get her hair done is a ritual. I think this is a good representation of the life her mother leads. Maybe since she got married she feels like she doesn’t have control over much anymore and has taken a more submissive position as â€Å"wife.† Therefore she feels that she needs to control the things she can have control over. That’s why she religiously does her own hair and also feels the need to control Marcia’s hair. The oldest sister seems like she is very laid back. She makes the statement, â€Å"it’s immature to never stop thinking about your hair.† I think this is a good indication that her sister feels comfortable with herself and doesn’t worry about looks or needing to have control in her life. It’s ironic because she makes this statement towards her mother. Perhaps this shows the change in women’s attitudes and roles over time. The middle sister shows a less secure side than that of her older sister. She is constantly changing her look. Maybe this is because she was the middle child and she feels like it will help her get more attention and standout from the other two. Marcia is the one who seems to stick out the most of all the women. She never really takes a stand on how she feels about hairstyles. Therefore it is interesting to see how she reacts to the different positions her sisters and mother take on the issue. It isn’t until the end when she meets Rhonda that you see her start to realize that hair doesn’t make the person. You will always be the same person no matter what your hairstyle looks like and I think this is a good point to end the essay with....

Tokugawa Yoshimune and His Kyoho Reform Research Paper

Tokugawa Yoshimune and His Kyoho Reform - Research Paper Example The major characteristics of the new period were more definitely illustrated than ever before during the Kyoho era, when the general reform initiatives of Tokugawa Yoshimune, the eight shogun, and the difficulties that resulted in to them, took over the scene. The severest of these new difficulties involved the personal finances of the shogunate, which had been unsuccessful in matching national growth. The agricultural production of Japan by the 18th century was approximately 60% more than it had been a hundred years prior; though, on the contrary, the financial status of the central government was dropping annually (Hauser 2010). In a country teeming with all forms of commercial and agricultural enterprise, the central government was plainly not capable of securing enough for its own. According to Hauser (2010), beginning from 1722, having relieved from the possibility of resistance from the Senior Council and strengthened the economy, Tokugawa Yoshimune focused on financial reform. Tokugawa Yoshimune and his Kyoho Reform Tokugawa Yoshimune was born in 1684 in Wakayama, child of a daimyo of Kii. Yoshimune was assigned daimyo of Sabae han thirteen years after, but after the death of his elder brother in 1705 he was relocated to Kii (Hall 1991). In 1716, after the demise of Ietsugu, bakufu heads designated Yoshimune his heir, rewarding Edo a ruler knowledgeable in supervising a large area. The newly assigned shogun did not have any connections in the bakufu, yet he was able to slowly appoint his own people in important positions and by the 1720s was firmly in charge (Hall 1991). Particular attributes of his regime were notable. While Tsunayoshi had conformed to rules based on a powerful principle, Yoshimune moved fluidly in reaction to situations; his flexibility is indicative of the political ideology of Ogyu Sorai (Titsingh 1834). His restructuring started vigilantly, encouraged by problems left by the prior regimes of Tsunayoshi, Ienobu, and Ietsugu, respecti vely. Nevertheless, since the 1720s the array of reform increased significantly in obvious response to the joint effect of recoinage plans previously in force and a wave of social disorder and crop declines (Hall 1991). That enhanced array, which marked the 1720s the glory days of the Kyoho reform, engaged the bakufu more profoundly into public and political administration than ever before. Governing the vast, intricate, environmentally limited, and highly monetized civilization of 18th-century Japan was extremely difficult. In 1728, after attaining the zenith of progress, Yoshimune committed a number of years to combating unforgiving agricultural problems, the Kyoho food crisis, and uncontrolled fluctuations of the price of rice that seriously upset samurai way of life (Hall 1991). The difficulties pushed Yoshimune to reevaluate core strategies and in 1736 to enforce a major change in monetary policy. The change led to a 15-year phase of governmental strength that was attained in s pite of, or, more accurately, at the cost of, long-term agricultural failure. The economic troubles of the government was very severe, and a solution had to be determined at once to ease the hardship. The shogunate, in 1722, informed the daimyo about its problems and obliged them to bring in rice to its stockrooms at the pace of ‘one hundred koku for each ten thousand koku of domain assessment’ (Hall 1991, 449)—koku is a Japanese term for ‘

Do you agree or Disagree the company maximized profit by supplying Essay

Do you agree or Disagree the company maximized profit by supplying what consumer wants - Essay Example The industry uses the new market approach where the companies enter new markets and market slowly, selling volumes of cigarettes that are large very cheaply to push up the rate of consumption. The companies have maximized profits since most cigarette consumers want cheap cigarettes. In addition, a value maximizing approach especially of more set up markets is used in motivating consumers to purchase Cigarettes at a premium prices. The aim is to increase companies’ profit margins. In addition, every pack of cigarettes sold will compensate for reducing sales and the increased profitability per pack. Having the existing marketing restrictions in place for various markets, packaging, and product innovation that is still mostly not restricted is currently the key to the cigarette industry’s profit maximizing goal. It involves products such as super slim cigarettes marketed towards capsule filters and women that allow the smoker to change their smoking experience that bursts of other flavors or menthol. By doing that the companies have maximized profits since most consumers prefer super slim cigarettes. Innovations in packaging that involves limited edition packs, new mechanisms of opening (glide packs) and design variations that are structural (such as the rounded edge boxes) are appealing to customers. The increased profits from the value maximizing approach assist in subsidizing the companies’ entry into new (often low-income) markets to increase volumes and provide what the consumers need. Pack and product innovation will thus until regulated continue to play an enormous role in profit maximization. Despite the emphasis on the cigarette, industry being on a premium brand sales, at the other end of the market, segments of low price are also essential. They appear to play a primary role in preventing the price-sensitive smokers from quitting. It also provides a

Ratio Analysis Essay Example | Topics and Well Written Essays - 2500 words

Ratio Analysis - Essay Example Financial statement analysis consists of the application of analytical tools and techniques to the data in financial statements in order to derive from them measurements and relationships that are significant and useful for decision making (ICFAI Center for Management Research ICMR). The process of financial analysis can be described in various ways, depending on the objectives to be obtained. Financial analysis can be used as a preliminary screening tool of future financial conditions and results. It may be used as a forecasting tool of future financial conditions and results. It may be used as a process of evaluation and diagnosis of managerial, operating, or other problem areas. Above all, financial analysis reduces reliance on intuition, guesses and thus narrows the areas of uncertainty that is present in all decision making processes. Financial analysis does not lessen the need for judgment but rather establishes a sound and systematic basis for its rational application. In the analysis of financial statements, the analyst has a variety of tools available from which he can choose those best suited to his specific purpose. The following are the important tools of analysis. Ratios are well known and the most widely used tools of financial analysis. ... The analysis of ratios can disclose relationships as well as bases of comparison that reveal conditions and trends that cannot be detected by going through the individual components of the ratio. The usefulness of ratios is ultimately dependant on their intelligent and skillful interpretation. Ratios are used by different people for various purposes. As ratio analysis mainly helps in valuing the firm in quantitative terms, two groups of people are interested in the valuation of the firm and they are creditors and shareholders (Blackwell publishing). Creditors are again divided into short-term creditors and long-term creditors. Short-term creditors hold obligations that will soon mature and they are concerned with the firm's ability to pay its bills promptly. In the short run, the amount of liquid assets determines the ability clear off current liabilities. These persons are interested in liquidity. Long-term creditors hold bonds or mortgages against the firm and are interested in current payments of interest and eventual repayment of principal. The firm must be sufficiently liquid in the short-term and have adequate profits for the long-term. These persons examine both the liquidity and profitability of the firm (ICFAI Center for Management Research ICMR). Ratio Analysis - A strategic tool Insight into the financial situation of a company will quickly place its condition in perspective. The critical areas in any profit or non-profit organization can be summed up as follows: Scanning and using funds Planning for securing and using funds Controlling expenditure Reporting all transactions and results to appropriate parties Facts can be gathered and tentative conclusions can be

Business overview of Primark Stores Limited

Business overview of Primark Stores Limited Primark Stores Limited is an Irish clothing retailer. Its stores are located in various regions like United Kingdom, Ireland, Spain, Germany, Portugal, The Netherlands and Belgium. Primark stores day by day increasing its number of new clothing stores, with Two hundred and seven stores overall distributed in seven major regions: one hundred -five in the United Kingdom, thirty-eight in Ireland, eighteen in Spain, one in Netherland, one in Belgium, two in Germany and two in Portugal. The company also positions itself as marketing fashionable at competitive prices. Arthur Ryan and his collaborator Micaela Mitchell open its first clothing store in Dublin Ireland in 1969. After various success in clothing business, great profits and gross income led them to open stores in local and regional areas. It acquired various locations in different business centers within its local and regional areas which eventually generate more profits and income. Primark is known for selling clothes at very competitive prices in the market. Its success is based on sourcing supply, making clothes with simple designs and fabrics and targets young, fashion-conscious individuals ages 35 below, offering them simple yet high quality clothes and apparels. Hence, these successes brought significant changes on Primarks retail business. Success after success by opening new stores every year the relevance of global trends and consumers demands on lifestyle made Primark Store Limited reinvent its business scheme and management structure. http://www.primark.co.uk Primark Overview Primark Stores Limited is an Irish clothing retailer. Its stores are located in various regions like United Kingdom, Ireland, Spain, The Netherlands, Germany, Portugal and Belgium. The company positions itself as marketing fashionable at competitive prices. It is a great place to go for stylish, trendy clothes without the expensive price tag. Whether its on the go or for something which can make up to look like a high street find. It has 207 branches in UK and Europe by November 4, 2010. These are as follows; Ireland 38 Spain 18 UK 145 The Netherlands 1 Portugal 2 Germany 2 Belgium 1 Total 207 The clothes in Primark are fashionable and trendy. Womens Wear: Party dresses, Work or holiday clothing, Lingerie, Accessories and Foot wear Mens wear: Casual or formal clothes, everyday essentials and footwear Childrens Wear: Fashion or essentials products for girls, boys and baby wear. Jewelry: Jewelry is the favorite part; it includes childrens mini jewelry and adults jewelry. The prices are very reasonable. Everybody can afford those prices very easily. Home: Bed sheets, towels, curtains, duvet covers and pillows Other Items: Other items include bags, belts, purses etc. Style, quality and affordable prices all rolled into one at Primark. The original clothing store was established by Arthur Ryan and his collaborator Micaela Mitchell in Dublin Ireland in 1969. After various success in clothing business, great profits and gross income led them to open stores in local and regional areas. Primark employs simple managerial operation on its stores structure. Every store has its own manager who is responsible in overseeing the status and business operations. Managers are given the power and control to manage the store within his/her point of responsibility. Assistant and deputy managers are also assigned to control and manage the store in smaller or larger branches. Within the store, there are different subdivided departments in which a manager is assigned like senior department managers and junior department managers who are in charge for individual departments. Moreover, under management, there are supervisors in charge of staff on a sales floor, on different departments like stock room staff, customer service staff, customer service desk, cashiers who work on the tills, cash office staff and staff responsible to look after fitting rooms. Source: www.primark.co.uk PRIMARK OBJECTIVES AND AIMS To provide good quality products for the public; we want the public to realise we are a good company and just because our products are cheap, it doesnt mean that they are rubbish. We will achieve this by having our products made by people that know what they are doing and test them to check that they are good quality. To sell goods at reasonable prices; We want the public to have a wide range of options to them, so we offer them good quality products at reasonable prices; This will be achieved by looking at other stores, selling similar products, and making our prices lower than other places. To be friendly and helpful towards customers and staff; The public need to think that we are a friendly company; this will make them want to come to our store if they feel welcome. We will achieve this by greeting customers as soon as possible and making those feels welcomed. To treat everybody the same; The public need to feel like we treat everybody the same. The people with less money will be treated the same as people that have lots of money. This will be achieved by making everyone in the store feel individual; we will make everyone feel like they are special . http://www.blurtit.com/q2904588.html November 8, 2010. 18:53 Definition of the Market The METRO cash and carry business lies in the Monopolistic Competition. There are few sellers and each has its own specialization and it charge the prices according to the product quality and characteristics. There is no entry or exit barrier in this market. Even five more cash and carry businesses are allowed by government to open their branches in Pakistan. Market Focus and Segmentation Segmentation METRO segmentation of customers is mainly concerned with the two factors, Retailers, and professionals of every sector and kind. Segmentation We design the proper segmentation of the METRO Cash and Carry: Geographic Region South Asia Country Pakistan State Punjab City Lahore, Islamabad Demographic Occupation HoReCa Income Level Minimum Rs.20000 Economic factor Inflation, reduced Productivity Psychographic Social Class Working Class (Retailers and Professionals) Buying Habits Convenience Perception High Quality with low price Personality Profit Conscious Behavioral Benefits Shopping at one place, Customer Care Usage rate weekly Occasion Regular Loyalty status Strong customer relationship Readiness Stage Desirous source (www.metro.pk) Targeting The targeting strategy of METRO cash Carry depends upon the segmentation. METRO carries the differentiated market targeting strategy. They take the whole customers as a market and carry out the marketing strategy same for the whole. At this time METRO cash and carry is concerning with the differentiation strategy. They can also come up with the focus strategy for the retailers so that they think that METRO cares them and conducting a major portion of business just for the retailers. It will convince and internally force them to come to METRO just to admire its services and respect to the retailers. Is it a focussed strategy? Yes in the sense that all their customers are users of databases. No in the sense that they are all different sizes and sectors. Also -WellData do not sell the software applications licenses. They can, and do, sometimes sell hardware but this is as a convenience for their customers. Is it a differentiation strategy? Yes in the sense that they are looking specifically at wholesalers and retailers. Yes as their approach to the core function is fundamentally different to the rest of the marketplace (no fail). Yes as they have a key Business Ready report for customers before the start of the working day. Yes as all technical staff are employed and not contracted. On balance this seems to be a differentiated approach Is it a cost leadership strategy? Possibly. Because they always believe in low prices. . METRO portrait the image of this cash and carry whole sale departmental store as the lower prices with the high quality and availability of everything at a same place. You just visit it and you can get every thing what you can think to buy. Based on the above , very simple, observations, the metro cash carry strategy would fall somewhere between the differentiation strategy and the focussed strategy. In terms of Bowmans Strategy Clock the picture is clearer. Metro fall clearly into the Differentiation strategy. Premium Priced or not? The question of price premium is open to further discussion. Although this next section should really be covered in the analysis of Metro cash carry under Porters five forces model. Quantix will open the proposition with a low price and low added value service. If the customer buys into this it is a relatively simple matter to upsell the customer to more expensive, but more added value, services. 1 Low price/low added value Likely to be segment specific 2 Low price Risk of price war and low margins/need to be cost leader 3 Hybrid Low cost base and reinvestment in low price and differentiation 4 Differentiation (a) Without price premium. Perceived added value by user, yielding market share benefits (b) With price premium. Perceived added value sufficient to bear price premium 5 Focused differentiation Perceived added value to a particular segment, warranting price premium 6 Increased price/standard Higher margins if competitors do not value follow/risk of lo losing market share 7 Increased price/low value Only feasible in monopoly situation 8 Low value/standard price Loss of market share Internal Review SWOT Strength Weakness à ¢Ã¢â€š ¬Ã‚ ¢ The company has over 207 stores around the euorope and of those 145 stores are located in the UK. à ¢Ã¢â€š ¬Ã‚ ¢ Primark has very organised business structure. which provides good quality services to their customers. à ¢Ã¢â€š ¬Ã‚ ¢ It offers a range of job opportunities and employees more than 30,000 people. à ¢Ã¢â€š ¬Ã‚ ¢ It provides a high street quality clothes at reasonable prices to customers. à ¢Ã¢â€š ¬Ã‚ ¢ Primark is part of the ETI (Ethical Trading Initiative) which focuses on workers rights, their production of goods and bringing businesses together to work on labour rights issues. à ¢Ã¢â€š ¬Ã‚ ¢ Primark provides clothing for childrens, men and womens of all ages, it also provide some home accessories. A research company TNS who rank Primark as UKs second largest clothing retailer by terms of market share. Primark has very affordable and competitive prices. Mainstream market product quality. Stores in High Street locations. It has clear focus on the target market. A strong consumer proposition has been developed for the Primark brand and embodied in the line Look Good, Pay Less. It has 28 days refund policies. à ¢Ã¢â€š ¬Ã‚ ¢ Primark facing child labour in india and bangladesh for producing their embroidred clothes, although it is member of ETI (Ethical Trading Initiative). Due to these negative reports they stop working with three big organizations in India. à ¢Ã¢â€š ¬Ã‚ ¢ It has poor working conditions and not properly giving their workers their full rights. à ¢Ã¢â€š ¬Ã‚ ¢ Primark has problem with advertisement because the company does not advertise their products and this gives their competitors the advantage over them. Employees overwhelmed by the amount of work to be done. à ¢Ã¢â€š ¬Ã‚ ¢ Primark purports less value on ethical matters. à ¢Ã¢â€š ¬Ã‚ ¢ Exploitation of the employees and abuse on labour force. à ¢Ã¢â€š ¬Ã‚ ¢ Poor working conditions. à ¢Ã¢â€š ¬Ã‚ ¢ The primacy of autocratic and rigidity on standard structures. à ¢Ã¢â€š ¬Ã‚ ¢ Child labour. à ¢Ã¢â€š ¬Ã‚ ¢ The primacy of autocratic and rigidity on standard structures. Opportunity Threats à ¢Ã¢â€š ¬Ã‚ ¢ Primark expanding their business to opening more new stores in the UK and in euorope. And has now opened 17 stores in Spain to battle along its competition like Zara. à ¢Ã¢â€š ¬Ã‚ ¢ Primark now has an opportunity to share their high quality products and services overseas. à ¢Ã¢â€š ¬Ã‚ ¢ It provides a high quality clothes to fashion conscious people in UK and Euorope. à ¢Ã¢â€š ¬Ã‚ ¢ Primark is a parent company for ABF. à ¢Ã¢â€š ¬Ã‚ ¢ Primarks energy consumption in Great Britain is sourced against the green power generated and sold into the grid by sister company, British Sugar. à ¢Ã¢â€š ¬Ã‚ ¢ Primark shares many of its suppliers with its competitors on the high street. à ¢Ã¢â€š ¬Ã‚ ¢ Primarks are in great competition with other companies such as Zara and HM which is their big threat. à ¢Ã¢â€š ¬Ã‚ ¢ The other threat is that will it match the needs of the customer in terms of fashion and uniqueness? à ¢Ã¢â€š ¬Ã‚ ¢ As the Primark do not advertise for their products while their competitors do. This can be a threat for Primark for not advertising. à ¢Ã¢â€š ¬Ã‚ ¢ Financial crisis- credit crunch. à ¢Ã¢â€š ¬Ã‚ ¢ Cheap quality product. à ¢Ã¢â€š ¬Ã‚ ¢ The primacy of autocratic and rigidity on standard structures. à ¢Ã¢â€š ¬Ã‚ ¢ Increasing competitive pressure: matalan, peacock, H M. Marketing Strategy It is a great place to go for stylish, trendy clothes without the expensive price tag. Whether its on the go or for something which can make up to look like a high street find. Who are existing/potential Customers? People from all ages and sex belongs to all classes such as lower middle to high class is Primark potential customers. They buy product on regular bases. What are their current/ future needs? People want to buy fashionable and trendy clothes. How can we satisfy these needs? Primark can satisfy their customers by providing them good quality clothes on affordable prices. Why Should Customers buy from Us? Customers buy cloths from Primark due to their high quality fabrics, fashionable designs and due to affordable prices. Also clothes are available for all ages and sex. External Review PEST Political Factor Primarks business operations are the aid of government policies and regulation for example providing proper working environment for their workers. Primark is part of the Ethical Trading Initiative (ETI) to deal with workers and to improve their working conditions. Primarks energy utilization in UK is sourced against the green power generated and sold into the grid by British Sugar. à ¢Ã¢â€š ¬Ã‚ ¢ Primark is a British clothing retail that promotes an ethical approach to people in factories ad farms worldwide to improve living standards in countries with vulnerable conditions such an India and Bangladesh. à ¢Ã¢â€š ¬Ã‚ ¢ Primark constantly implement training and work programmes to ensure that its follow the strict code of conduct of the company. à ¢Ã¢â€š ¬Ã‚ ¢ Primark Better Lives Foundation provide financial help to young people in developing countries. Economical Factors Primark more focus on young Consumers especially the under 35 of age. Every year Primark is expanding their business by opening new stores in UK and moved its business around Europe. à ¢Ã¢â€š ¬Ã‚ ¢ Primark offers to customers quality of merchandise at a affordable value for money. à ¢Ã¢â€š ¬Ã‚ ¢ Primark has a high percentage of customers loyalty. à ¢Ã¢â€š ¬Ã‚ ¢ The retail contribute to the economy in developing countries, this provide employment. Social Factors It is a great owner for Primark by receiving several awards for being value retailer of the UK. It now operates from 5.4 million sq ft of selling space, which gives it the advantage of providing more goods and services and also can display more items which consumers can see to buy their favorite product. à ¢Ã¢â€š ¬Ã‚ ¢ Primark adapts to the cultural issues in developing countries such as local attitudes, government and legal requirements. à ¢Ã¢â€š ¬Ã‚ ¢ The clothing retail base its strategies on trust and transparency to the benefit of the people. à ¢Ã¢â€š ¬Ã‚ ¢ In collaboration with the community, Primark has specific recruitment programmes to reach a wider group of people such as Job Centers, Universities, local communities, also, flexible hours this brings an effective and friendly workplace. à ¢Ã¢â€š ¬Ã‚ ¢ In addition, Primark has a home working policy for those whose prefer to be at home. Technological Factors In Primarks bid for world class, cutting edge management of its ethical auditing Programme, it has signed a deal with BSI Management Systems for the provision of Entropy Software. Primark did investment in Entropy Software which is a key part of Primarks ethical trade strategy, allowing all supplier audits, non-conformances and remedial actions to be managed through the Entropy Software platform, with much greater global visibility and management control. à ¢Ã¢â€š ¬Ã‚ ¢ In general retailers as Primark take risk in developing new technologies by importing and exporting technologies from abroad, as focus on quality, cost and functionality, investing huge amounts of capital in manufacturing processes and aiming at high volume production. This process open new opportunities in developing countries and retailers can use it effectively. Porters five forces model Porters five forces developed by Michael E. Porter of Harvard Business School in 1979. Give a framework for environmental audit but tends to focus on the single, stand alone, business or SBU (Strategic Business Unit) rather than a single product or range of products The threat of new entrants The threat of new entrants is LOW for Primark because of the high cost setup. Power of the Supplier Primark does not rely on one big supplier rather they have number of smaller ones. And so here the bargaining power of suppliers is LOW with Primark. Bargaining Power of the Buyer Competitive rivalry Competitive rivalry is HIGH in case of Primark as there are number of similar size players in the market with offering similar product and due to high cost on exit (Exit barrier). Threat of the Substitutes Threat of substitutes is HIGH because other company are offering similar products with low price and now it is very easy for customer to switch from one product to other as they have become more choosey. Bargaining power of Buyers: Degree of Buyers power is HIGH, as there are multi players in the market and now customer are more sensitive towards the price so they visit every shop and then make decision and the switching cost is also not too high. The bargaining power of buyers in this case is very high because of the multi players in the market. There are attractive substitutes available to the buyer even in the form of keeping the same cell phone number but changing the service provider. It makes very difficult for the market players to retain their customers. I think the brand loyalty can only be created through superior marketing campaigns and service. Bargaining power of suppliers: This is a type of industry where, at least in present times, the bargaining power of suppliers is at the low level because of the nature of inputs for the business. Moreover, with the deregulated and friendly environment given by the government of Pakistan, the industry has become more competitive and quality services driven. Threat of substitute products: Although the cell phone subscribers are more than 95 million now, still the threat of substitute products is high for the industry. Buyer inclination to substitute and price-performance trade off are the most important to consider in determining the threat of substitutes. Actually, just the subscription of cell phone service is not enough for a company to get optimal profits but the real challenges is that how many existing customers are using the service regularly for incoming as well as outgoing calls. The quality of service is the parameter. Threat of New Entrants: Threats of new company like Zong is also there. Which offers very attractive packages to customers. There can be some more companies in future who can enter in this industry. Product Life Cycle Where do Primark fit in terms of the Boston matrix? Ansoff Matrix (Product/Market Matrix) Source: http://tutor2u.net/business/strategy/ansoff_matrix.htm Same Product Same market (Market Penetration) This is the least risky of all the routes. It fits well with the results of the customer profile analysis which shows that the WellData customer base contains significant numbers of large companies who are also national or Global in their nature. By focussing on the existing customers and cross selling or up selling, WellData have the opportunity to tap into a market segment that already likes what they do and where the strength of internal customer references should work favourably on their behalf. Same Product New Market (Market Development) This is a more risky approach as it involves WellData being able to clearly identify a new market segment in which to operate. Given the difficulty in identifying a clear segment in which they already operate, the danger is that the chosen segment is hard to define, hard to identify and hard to quantify. In addition WellData have no Brand name outside their existing area of operation and in this aspect would face the same barriers to entry outlined in Porters analysis above. New Product Same Market (Product Development) For WellData this lies between Market Penetration and Market Development in terms of Risk. They are already established in their own market place and have a good reputation amongst their existing customers. An area of relatively simple product development is the move to desktop support. This is a function that WellData already carry out for some existing customer and which lies within their functional capabilities. They can simply offer the extended service to existing customers as an upgrade to the current services. New product New Market (Diversification) This is a high risk approach and is not one that would be simple to bring about in Metro. The move away from current skill sets and current markets would place a burden on Metro that they are unlikely to want or be able to afford. Recommendations From the four directions above the Market Penetration and Product Development offer the lowest risk. The markets for the services (Database Admin and Configuration, and Desktop Support) are sufficiently large to allow for customer acquisition without enormous marketing expenditure. Marketing Management Process Analysis/Audit where are we now? Currently WellData is a problem child. They have a small market share in a growth market. In order to grow they need to attack their existing account base and cross-sell and up-sell. Their sales revenue is just above a million and the ambition is to be a dominant player in the IT Support market place. To achieve this they have to focus their activities in areas where their strengths (technical expertise and a low cost base) can be brought to bear. Product Strategy Market penetration and Product development are the two key directions for WellData. The ease of access to the market and the related nature of the services opens up new areas to WellData without the risk of massive investment in either people, marketing expense or new technology. Generic Strategy WellData are transitioning from a focussed/differentiation strategy to one of cost leadership/ differentiation without a price premium. In Bowmans terms this would be a hybrid strategy. Such a strategy is designed to attract market share. Pricing Strategy Pricing strategies need to be rethought in order to counter the tactical threat from Quantix. WellDatas all you can eat buffet approach has been effectively countered with the Menu of the Day approach from Quantix. The 4 Ps MARKETING PRICE PRODUCT PLACE PROMOTION Product Style for men With a range of brands from Cedarwood State to DenimCo, Primark has the fashion for all occasions. With everything from formal suiting and footwear to a more casual look in denim and T-Shirts. We have everything to put your look together and its all available in your nearest Primark store. Clothing Our Butler Webb range will cater for all of your formal needs, with cotton shirts, silk ties and a premium suiting range. Within our Backswing section we offer a full range of sportswear styles, from golfwear to ski-wear. Accessories Every fashion-conscious man needs to top off his outfit with the perfect hat, scarf, wallet or bag. Find everything you need for accessorising your look in our mens accessories range. Footwear From formal shoes for that special occasion to our canvas shoes for a more casual look, the Primark mens footwear range will take you from formal sophistication to street-savvy in no time. Womenwear Primark prides itself on providing its customers with up-to-the-minute fashion at affordable prices. Our aim is to ensure you get the right look within our stores, so if youre looking for the latest fashion in clothing, accessories, footwear or lingerie, look no further than your nearest Primark store Clothing With everything from the latest styles to the essential items that keep you looking chic, Primark has it all. Skirts, trousers, cardigans, dresses, jackets and much more. Lingerie Fun, flirty or functional its all at Primark. And of course its affordable lingerie with the quality that you hope for. Accessories Complete your look with the latest trends in accessories from bags to bracelets and everything in between. Footwear Diamonds may be a girls best friend but shoes come a close second. At Primark we have an entire range to fulfil your inner fashionista and put the finishing touches to your outfit. Everybody knows kids grow fast, so keep them in fashion at affordable prices at Primark. Your nearest Primark store has everything you need, whether you are a bouncing baby or a fashion-conscious teenager. Girlswear Every girl wants to look her best and at Primark we make no exception for the younger ladies. Boyswear When you think of boys, you think young and fun. At Primark we think the same and we ensure that all of our boys clothing is not only young and fun but also practical and affordable. Babywear Dress your bundle of joy, whether a boy or girl, in great baby basics to fashionable outfits. Everything your heart desires and your baby needs can be found in your nearest Primark store. home At Primark we know that Home is where the heart is, so if youre re-decorating or just want to add something a little special from fragranced candles to velvet throws, check out our homeware products to bring that little bit extra to your home. Youll find sumptuous bed linen that can keep you cool in the summer and warm in the winter, including complete bed sets, duvet covers, two-pack hollow-fibre pillows and 100% cotton percale sheets. We have a range of duvets available in single, double or king sizes. For the bathroom you can buy cotton towels in 11 colours and two-pack reversible bath mats. To enhance the pampering you deserve, we also have candles, all delicately fragranced in seasonal scents and colours. And you can give your living room that feeling of class with products from our range of cushions and throws including cottons, chenilles and velvets. www.primark.co.uk Place Ireland 38 Spain 18 UK 145 The Netherlands 1 Portugal 2 Germany 2 Belgium 1 Total 207 Price Price Tops-  £3-7 Bottoms-  £5-6 Denim-  £12 Bags-  £5 Purses- £3 Belts-  £2 Jewellery- £1.50-2.00 Promotion Social Networking Much has been made of the emergence of social networking as a modern phenomenon especially amongst the young. However it is increasingly the case that modern legislation is preventing suppliers from communicating with potential customers unless the customer has already agreed (Telephone Preference Service, Corporate Telephone Preference Service, Mail Preference Service, Data Protection Act etc). This clear Catch-22 is forcing suppliers down two, increasingly expensive and unproductive routes. Google Adwords Media advertising Social Networking (Facebook, Twitter, Linkedin, Myspace etc) offers a new route to potential customers that is currently still open to businesses. Although these routes are not free, they are still novel enough to attract attention and be considered as a user friendly/personal route to market. However these routes are not without challenges of their own. The time and human resource required creating and, even more importantly, maintaining these pages on a daily or hourly basis is a considerable investment in its own right. E.G. A Facebook page is free. Facebook adverts operate on a pay per click basis (similar to Google). Although these adverts can be targeted to specific job titles the actual number of people who will be targeted is still small as many Facebook users do not include their job title in their profile. A combined approach of Twitter and Facebook seems to work well and have little external cost. IE Twitter an update (Windows 7 etc) and link it to Facebook. This gives two opportunities to get your name out to interested parties without massive expense. RECOMMENDATIONS AND CONCLUSIONS Primark can easily expand and diversify, giving its rivals a competitive environment with substantial financial power.<

Essay --

Mary McLeod Bethune was an African American educator, activist, and advisor. She believed that education provided the key to racial advancement. She became an educator and did much to contribute to American society. Mary Bethune also became very involved in government service. She started her own civil rights organization working on critical issues for African Americans and also helped many presidents in certain affairs. Mary McLeod Bethune gave the speech â€Å"What Does American Democracy Mean to Me?† November 23. 1939. The speech was given on America’s Town Meeting of the Air, which was a radio show in New York that discussed American Politics. The speech remains significant today. This speech is about Mary’s personal meaning of democracy. She speaks on the relation between democracy and African Americans. She reminded listeners that African Americans have always been willing to do whatever it takes for democracy and what it stands for. Today many African Amer ican contribute to the democracy, making this speech relatable to them. â€Æ' Who? During this time period, Mary McLeod Bethune was a well respect civil rights activists and democratic advisor. By lending her expertise to several presidents, she became popular in American government. She became a leader in the effort to build coalition among African American women fighting for equal rights, better education, jobs, and political power. She led many local and national women’s clubs. She founded the National Council of Negro Women, which opened the doors to her relationship with President Roosevelt. President Franklin D. Roosevelt named her direct of the Office of Minority Affairs in the National Youth Administration. When? This speech was given during the New Deal Era. On November ... ...ons fundamental change. To whom? The radio show the speech was given on attracted up to 3,000,000 listeners each week. When giving her speech she was giving it to over a million Americans of all races. Her speech was to those who agreed and disagreed with African American progress and equality. For those who disagreed she spoke to them to possible change their hearts. To those who agreed, she spoke to them giving them inspiration. How? We do not know what she was physically doing because the speech was through a radio station. While giving the speech, Mary Bethune’s voice was powerful. Her words were spoken very clearly and she spoke loudly. This is significant because African Americans in the past were illiterate and could not read or write and their speech would not be clear. She spoke very literate and her vocabulary was unlike most African Americans at the time.

Of Romeo and Juliet

anfernee simon According to Duff Brenna, â€Å"All literature shows us the power of emotion. It is emotion, not reason, which motivates characters in literature. † This is demonstrated in The Tragedy of Romeo and Juliet and Of Mice and Men. Human beings are often driven by their emotions or passions. Sometimes their actions defy sound reason or judgment. However, due to the emotions that the individuals might be experiencing at that time, their initial response is usually impulsive.I agree Duff Brenna in her assessment of how characters in literature are motivated by their raging emotions and not by reason, common sense or wisdom. One cannot merely act upon how they feel, especially if those emotions are negatives. Negatives emotions, if acted upon, will lead to negative actions; whereas positive emotions will leads to positive actions. In the play, Romeo and Juliet, The Capulet’s and The Montegue’s hated each other’s families. The literary term I used to best describe the story is irony.The irony in the story was that the two families were feuding and the two cross lovers fell in love. The main character in the story that relates to my interpretation of the quote by Brenna is Romeo. Romeo was a teenaged Capulet. He was tall with dark brown eyes. Romeo killed other people and bought poison to kill his self afterwards. For an example, Tybalt was Juliet’s cousin. Romeo and Tybalt were never in agreement with anything. When Romeo tried to be nice to Tybalt, Tybalt got aggressive and attacked him. That behavior resulted in Romeo’s killing of Tybalt.There are many themes that are represented in the story Of Mice and Men by John Steinbeck. The theme that I will focus on is idealism. The two main characters of this novel, George and Lennie, always dreamed on having a dream farm. Lennie loved to play with any animal that had soft hair. The story consisted of mice, rabbits and a dog. That dream that they had doesn’t get f ulfilled because George killed Lennie. George killed Lennie because Lennie had a mental disorder. It was George’s responsibility to take care of him. Lennie was just too much for George to handle, so George had no choice to kill him.Everybody in the story realized that the two men weren’t going anywhere in life. For an example, Crook expresses his doubt about the dream. Nobody ever gets into heaven and nobody gets any land. Crook is simply referring not only to literal ownership, but the dream of contentment about what these simple men fantasize. John Steinbeck’s Of Mice and Men revealed the dreams as well as the pains that these two men experienced in their lives. The actions of the characters in The Tragedy of Romeo and Juliet and Of Mice and Men were motivated by their emotions and not by reason.Duff Brenna is accurate in her statement that â€Å"All literature shows us the power of emotion. It is emotion, not reason, which motivates characters in literature . † Romeo in Romeo and Juliet and George in Of Mice and Men both committed actions based upon the negative emotions that they were experiencing. Had they given much thought to the emotions that they were feeling; and had they applied sound reason, I am convinced that their actions would have been different and so would the overall stories of the books.

A Formal Training Guide for Handling Phone Calls

A Formal Training Guide for Handling Phone Calls Introduction Customers form a critical asset for any organization seeking to remain profitable and maintain competitive advantage in the ever changing business environment. Their handling, especially over the telephone, is of germane importance if employees and management expect to retain the engine that drives their businesses (Penoyer, 2008). This paper serves as a formal training document that outlines the expectations of handling phone calls.Advertising We will write a custom essay sample on A Formal Training Guide for Handling Phone Calls specifically for you for only $16.05 $11/page Learn More Elements of Answering the Phone All members of staff must realize that the telephone forms the primary point of contact between the customers and the business, thus the way calls are answered influences the customers’ perceptions and expectations of the business. In this perspective, all incoming calls must be answered before the third ring to avoid keepin g the customer waiting, and the employee answering the phone must always project a warm and enthusiastic environment. Employees must note that the welcoming voice a customer hears at the other end to a large extent influence his or perceptions of the business (Longenecker et al., 2005; Ward, 2011). Telephone receivers in formal settings must always ensure that messages sent from the customer’s end are completely and accurately understood to avoid any inconveniences. Employees must therefore kindly request the customer to repeat or clarify information that has not been well understood before getting such information to the intended recipient (Ward, 2011). All telephone calls should be answered within one business day as this does not only create a favorable impression in customer care, but it may mean increased business as ‘the early bird always catches the worm.’ Lastly, employees answering the phone must always desist from using the speaker phone unless it is ab solutely essential. The use of speaker phone will most certainly give the customer the impression that the receiver is either not serious about his call or the organization cannot guarantee confidential conversations Example of an Appropriate Greeting Greetings form the initial interface between the customer and the telephone receiver, not mentioning that this initial contact determines the route taken by the rest of the conversation (Ingram et al., 2007). As such, the initial greeting must be warm and courteous, and this can be affected by the receiver through identifying himself and the organization he is working for. An appropriate greeting, therefore, should follow the following: â€Å"Good afternoon. New York International Hotel. Kevin speaking. How may I be of assistance to you?†Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Instructions on the Use of Proper Languag e, Titles and Etiquette Employees receiving formal telephone calls from customers must learn to moderate their voice, be coherent and answer all enquiries in a clear manner so that customers may benefit from the conversation. Of great importance is the fact that employees must always use formal language when answering the phone, implying that slang or jargon use is totally unacceptable. Employees must always desist from using filler words such as â€Å"um†, â€Å"Gosh†, or â€Å"you know† whenever they are speaking on the phone. In equal measure, words such as â€Å"OK† or â€Å"No problem† must be discouraged in formal telephone conversations (Ward, 2011). Employees must always remember to address customers by their titles if such information is within their reach. If one of your most trusted customers is known as Dr. Samuel, you should train yourself to use the title and full name instead of referring to the customer as â€Å"Sam.† In term s of etiquette, employees answering phone calls must always train their voices to project a positive warm tone that reveals their responsiveness to customers’ needs. Using words such as â€Å"I don’t know† only serves to reveal to the customer that the receiver is either not interested in the conversation or the he or she is rude. Instead, employees should use words such as â€Å"Please, can you hold a little as I find out about that for you.† Such words engender the customer to be closely related to the business. (Ingram et al., 2007). For proper etiquette, however, employees must always ask customers if it is alright to put them on hold as they look for the needed information. Reference List Ingram, T.M., LaForge, R.W., Avila, R.A., Schwepker, C.H., Williams, M.R. (2007). Professional selling: A trust-based approach. Stamford, CT: Cengage Learning. Longenecker, J.G., Moore, C.W., Palich, L.E., Petty, J.W. (2005). Small business management: An entrepre neurial emphasis. Stamford, CT: Cengage Learning.Advertising We will write a custom essay sample on A Formal Training Guide for Handling Phone Calls specifically for you for only $16.05 $11/page Learn More Penoyer, F.L. (2008). Seven telephone handling secrets everyone can use for business or pleasure. Web. Ward, S. (2011). Phone answering tips to win business. Retrieved from https://www.thebalancesmb.com/how-to-answer-the-phone-properly-2947153

Free Essays on Leadership Development Plan

Self Assessment Strengths: Strength’s that I posses are very important when in becoming a great leader. The strength’s that I posses are good listening skills, persuasion, determination, compassion, honesty, and respect. I feel that in order to be a leader, listening is just as important as talking. When people take the time to listen they may learn new information that they never knew before. What I do, is instead of missing out on something I like to take in all the information that I can and then combine it with my own so that I can produce a much clearer image when I speak. My second strength persuasion, is a key role in being a leader to me. If subordinates have a different idea then their leader does, persuasion has to be executed in order for the group to accomplish the task on hand. Determination, which is my strongest strength, helps motivate me to succeed and be good at what I do. It helps me to complete my task without any hesitation. When there is something that I want to accomplish m y determination makes me work as hard as I can in order to be successful. My fourth strength, compassion helps me creates a comfortable atmosphere letting the people around me know that I care and that if there is anything wrong I am here to help. Honesty and respect both are my way of getting to know people better. When I first meet a person I let them know nothing but the truth, so that from the beginning they know that this man is sincere and that he is trustworthy of a friendship. Respect has to be earned, but to me I always give respect when I meet a person and from then on it can either go up or it can go down whichever way that person wants it. Weaknesses: Weaknesses that I posses are easy to manage and can be controlled if I take the time to work on them. Weaknesses that I have are laziness, having a short attentio... Free Essays on Leadership Development Plan Free Essays on Leadership Development Plan Self Assessment Strengths: Strength’s that I posses are very important when in becoming a great leader. The strength’s that I posses are good listening skills, persuasion, determination, compassion, honesty, and respect. I feel that in order to be a leader, listening is just as important as talking. When people take the time to listen they may learn new information that they never knew before. What I do, is instead of missing out on something I like to take in all the information that I can and then combine it with my own so that I can produce a much clearer image when I speak. My second strength persuasion, is a key role in being a leader to me. If subordinates have a different idea then their leader does, persuasion has to be executed in order for the group to accomplish the task on hand. Determination, which is my strongest strength, helps motivate me to succeed and be good at what I do. It helps me to complete my task without any hesitation. When there is something that I want to accomplish m y determination makes me work as hard as I can in order to be successful. My fourth strength, compassion helps me creates a comfortable atmosphere letting the people around me know that I care and that if there is anything wrong I am here to help. Honesty and respect both are my way of getting to know people better. When I first meet a person I let them know nothing but the truth, so that from the beginning they know that this man is sincere and that he is trustworthy of a friendship. Respect has to be earned, but to me I always give respect when I meet a person and from then on it can either go up or it can go down whichever way that person wants it. Weaknesses: Weaknesses that I posses are easy to manage and can be controlled if I take the time to work on them. Weaknesses that I have are laziness, having a short attentio...